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FAQs - Consultations
Everything you need to know for your carrying consultation.
Can I bring my baby/toddler/child with me?
Absolutely! They are as much our client as you are and they may even have a preference as to which sling or carrier they like. It will also help us to ensure we select the correct size sling or carrier for them.
What if my baby cries?
That's ok. Babies cry. Lysanne and Stella have 5 children between them and are very used to crying babies. We will do our best to help you meet their needs and hopefully calm them down. Even if we can't calm them down then there are options!
Do I have to wear a mask?
Under current guidance, yes. Unless you are medically exempt.
What Covid-19 precautions do you have in place?
Lysanne and Stella are both fully vaccinated and have had their boosters. We wear masks and use hand gel before and after every appointment. Due to the nature of fitting slings and carriers we will need to be within 1m of you at times. If you are not comfortable with this, please bring another person with you that you are happy to be within 1m of you and we will direct them. All of our services are also available online. You can book online consultations with us and all hires and purchases can be either click and collect or posted to you.
What if I need to feed my baby?
We welcome all types of feeding here at MotherRucker. We are set up to support breast, chest, bottle and tube feeding. We have a kettle, microwave and a bottle warmer if you need to warm your milk.
What if my toddler is hungry?
Then please feed them!!! Hangry toddlers aren't very compliant, so please feel free to feed them. We have a very efficient robot vacuum that will take care of the crumbs.
Are there nappy changing facilities?
Yes, we have a floor changing mat you can use downstairs or upstairs we have a standing height change table. We have spare nappies and wipes if you need them. We are unable to dispose of any used nappies but we have nappy bags for you to take them away with you.
My toddler is potty training, is that ok?
Of course! Our toilet is quite low, plus we have a training seat they can use. We also have a Lightning McQueen potty they can use and the cleaning supplies are under the sink.
Do I have to come by myself?
No, your spouse or partner is welcome to come with you especially if they're planning on carrying too! If you're a single parent then you are very welcome to bring a friend or family member along too.
What if I'm early for my appointment?
Please try not to arrive more than 5 minutes early for your appointment. If you have, there are lots of lovely coffee shops nearby you can grab a drink in until we're due to start.
What if I'm running late?
Please let us know ASAP. Where possible we will still give you your full consultation time. However if you're more than 10 minutes late and we are booked up then your consultation may need to be cut short. No refunds will be given.
What if I have to cancel?
If you can't make it, please let us know ASAP. In the first instance we will always seek to reschedule your appointment. Appointments cancelled less than 24h in advance will not be refunded.
My baby isn't here yet, can I still come?
Absolutely! We have a team of weighted demo dolls for you to practice with. Two newborns, a 3-5 month old and a toddler. They give you a good idea of how your baby/child will feel once you have them.
